1. Introduction and General Information
Bdtaka (bdtaka.ws) is one of Bangladesh's most trusted online gaming platforms. We believe your personal information belongs to you. That's why this Privacy Policy is fully transparent about what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies to all bdtaka services, websites, and mobile applications. By creating an account or using our services, you are considered to have accepted this Privacy Policy.
If you have any questions about our Privacy Policy, feel free to contact our support team at any time.
bdtaka will never ask for your password, PIN, or card number via email or phone. If you receive such a request, treat it as fraud.
2. What Information We Collect
Bdtaka only collects information that is necessary to provide services, ensure security, and meet legal obligations. We do not collect any data beyond what is needed.
Information collected at registration
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Residential address.
- Username and password (encrypted).
Information Collected for KYC Verification
- Copy of national ID or passport.
- Selfie or live photo (for identity confirmation).
- Proof of address document (utility bill or bank statement).
Automatically Collected Information
- IP address and device identification information.
- Browser type, operating system, and language.
- Browsing activity and session data on the platform.
- Data collected through cookies and tracking pixels.
Payment Information
- BKash, Nagad, or Rocket account number (partially masked).
- Transaction history and amounts.
Full card numbers and bank account PINs are never stored on bdtaka's servers. All payment processing is handled exclusively through secure third-party gateways.
| Data type |
Reason for Collection |
Required? |
| Name & date of birth |
Identity Verification and Age Confirmation |
Yes |
| Email and Mobile |
Account Communication & Security |
Yes |
| ID copy |
KYC Verification & Legal Obligations |
Before Withdrawal |
| IP and Device Information |
Fraud Prevention and Security |
Automatic |
| Payment information |
Transaction Processing & Verification |
At the time of transaction |
3. How Your Data Is Used
Bdtaka uses your information only for the purposes listed below. If we ever need to use it for anything else, you will be informed in advance and separate consent will be obtained where required.
- Account Management: To complete registration, login, and profile update processes.
- Service delivery: To operate games, betting, lottery, and other bdtaka services.
- Payment Processing: To securely process deposits and withdrawals.
- Security and fraud prevention: To detect suspicious activity and keep the platform secure.
- Customer Support: To resolve your complaints and inquiries.
- Legal obligations: To comply with directives from government or regulatory authorities.
- Personalized experience: To offer bonuses and promotions tailored to your preferences (with your consent only).
bdtaka never sells your data to third parties for advertising. If you'd prefer not to receive marketing communications, you can opt-out at any time.
4. Data Sharing & Third Parties
Bdtaka never sells your personal data. However, limited information may be shared with trusted parties in certain specific circumstances:
Payment provider
The minimum information required to process transactions via bKash, Nagad, and Rocket is shared with the respective payment gateways solely to confirm those transactions.
Legal Authority
Under Bangladesh law or other applicable regulations, providing data may be a legal requirement in cases of government investigations or court orders. In such situations, bdtaka will comply with the law.
Technology Service Providers
We work with trusted technology partners for server hosting, cybersecurity, and KYC verification. All partners are required to comply with bdtaka's privacy standards.
Should your data ever be shared with third parties for any reason beyond those stated above, your prior consent will be obtained.
5. Cookie Policy
Bdtaka uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.
Types of cookies we use
- Essential Cookies: Essential for login sessions, security tokens, and basic site functionality. These cannot be disabled.
- Performance Cookies: Collects site analytics to improve page loading speed and overall user experience.
- Functional Cookies: Used to remember your language preference, theme settings, and other personal preferences.
- Analytics Cookies: Collects anonymous statistics to help us understand how the platform is used.
You can disable non-essential cookies at any time from your browser settings. Keep in mind that doing so may affect how some features work.
6. Data Security Measures
Bdtaka follows the highest industry standards to protect your data. Our security infrastructure is regularly updated and tested.
- SSL/TLS Encryption: All data transmitted to and from the platform is secured with 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain text. We use advanced bcrypt hashing to keep it secure.
- Two-factor authentication (2FA): You can enable OTP-based two-factor authentication for an added layer of account security.
- Security Audit: Regular third-party security audits are conducted.
- Data Center Security: Our servers are hosted in ISO 27001-certified data centers.
- Suspicious activity monitoring: Our automated system runs 24/7 to detect unusual logins and transactions.
In the event of a data breach, affected users will be notified by email within 72 hours with guidance on the steps they should take.
7. Data Retention Period
Bdtaka does not retain data longer than necessary. Different retention periods apply depending on the type of information:
| Data type |
Retention Period |
| Account information (active) |
For as long as the account remains active |
| Data After Account Closure |
5 Years (Legal Requirement) |
| Transaction history |
Minimum 7 years |
| KYC documents |
5 years or as required by law |
| Support contact records |
3 Years |
| Log files and session data |
90 Days |
Once the retention period ends, data is securely deleted or anonymized.
8. Your Data Rights
Bdtaka respects your rights over your personal data. You may exercise the following rights:
Right to Access
You can request to know what personal information we hold about you.
Right to rectification
You may request corrections to any inaccurate or incomplete information.
Right to Deletion
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You can request that your data be restricted from use for specific purposes.
Right to data portability
You can request to receive your data in a structured, portable format.
Right to Object
You can object to the processing of certain types of your information.
To exercise these rights support@bdtaka.ws. We will do our best to respond within 30 days.
9. Minor Protection
Bdtaka strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store any data from minors.
- Age is verified at registration, and minors are prevented from creating an account.
- If someone registers using a false age and is later found to be a minor, their account will be closed immediately.
- If a parent or guardian believes their child is using bdtaka, please contact our support team immediately.
If a user is suspected to be a minor, bdtaka reserves the right to immediately suspend the account pending a full review.
10. Changes to the Privacy Policy
Bdtaka may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via email or a platform notification.
- The date of any changes will be shown at the top of the page under "Last Updated".
- You will be given 30 days' notice of any major changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
